hb healthcare safety®
chief operating officer
Lacey A. Hart
MBA, PMP
Chief Operating Officer,
Organizational Change Management Faculty
Ms. Hart is a proud farm wife, mother and business professional with over 20 years of deep experience in health care delivery disruption, 10 years of IT innovation & product development, and 5 years enabling start-up ventures. With a high-degree of business acumen and competencies in strategic planning, operational quality improvement, program & project management excellence, she has a proven-track record of practical solutions.
While racking up requisite education (MBA) and certifications (PMP), she maintains a firm belief in right sizing solutions that take into account cultural readiness, domain/industry needs, and collaboration to enable her teams & clients to blaze ahead with sustainable results. She has managed hosts of multi-million dollar research programs including the U.S. Department of Health and Human Services/Office of the National Coordinator for Healthcare IT (ONC) Strategic Health IT Advanced Research Projects (SHARP) on Secondary EHR Data Use and the Southeast Minnesota Beacon Community grant, the National Institutes of Health/National Human Genome Institute–funded consortium of biorepositories linked to medical records (eMERGE), National Cancer Institute (NCI) caBIG projects, and Center for Medicare and Medicaid Innovation (CMMI) Health Care Innovation Awards.
Ms. Hart has a passion for accelerating advances in business improvements and health-delivery at an infectious rate. Don’t let her size fool you; her TPSI (talent per square inch) is truly off the charts. She approaches all endeavors with a passion for learning and improving. She drives to help others to succeed, freely sharing her experiences and not afraid to roll up her sleeves to dive into dirty work.
MBA, Marketing and Project Management
American InterContinental University
PMP, Certified Project Management Professional
Project Management Institute, Newtown Square, PA
BBA, Bachelor of Business Administration
American Intercontinental University
AA, Associate of Arts
Rochester Community College
CFO/COO & Co-Founder
HB Healthcare Safety, SBC, 2015-Present
Program Director / Sr. Project Manager (Supplemental)
Mayo Clinic, 2014-Present
Founder and Consultant
Morning Tide Consulting, 2014-Present
Co-Founder & Healthcare Delivery Excellence Advisor
Ingenium Healthcare Advisors, 2015-Present
Vice President – Strategic Planning & Delivery
Brandix i3, 2014-2015
Director – PMO & Program / Sr. Project Manager
Mayo Clinic, 2008-2014
Sr. Systems Specialist, Human Resources
Mayo Clinic, 1997-2008
Sr. Process and Planning Analyst, Human Resources
Mayo Clinic, 1997-2008
Connect, Design and Enable (CoDe) Grant Award Recipient
2016
Honored Member
Worldwide Who’s Who Registry of Executives, Professionals and Entrepreneurs, 2014-2015
Distinguished Service Award
Minnesota E-Health Initiative, MN Department of Health, 2014
Prestigious Awarded for Excellence in Business Services
2014
VIP Woman of the Year
National Association of Professional Women, 2014
Certificate of Recognition
Office of the National Coordinator for Health Information Technology, 2013
Excellence Through Teamwork Award
Mayo Clinic, 2012
Strategic Health IT Advancement Research Projects Grants and Project Management Award
U.S. Department of Health and Human Services, 2011
EHR vs CRM: Different but Better Together! Lacey LA. 2018. View Here
Balancing the Forces: CRM is the Missing Link in Healthcare Delivery Lacey LA. 2018. View Here
The Southeastern Minnesota Project for Community-driven Health Information Technology: Origins, Achievements, and Legacy. Chute CG, Hart LA, Alexander AK, Jensen DW. 2014. View Here
Normalization and standardization of electronic health records for high-throughput phenotyping: the SHARPn consortium. Pathak J, Bailey KR, Beebe CE, Bethard S, Carrell DC, Chen PJ, Dligach D, Engle CM, Hart LA, Haug PJ, Huff SM, Kaggal VC, Li D, Lui H, Marchat K, Masaz J, Miller T, Oniki TA, Palmer M, Peterson KJ, Rea S, Savova GK, Staci CR, Sohn S, Solbrig HR, Suesse DB, Tao C, Taylor DP, Westberg L, Wu S, Zhuo N, Chute CG. 2013. View Here
A brief Patient-Reported Outcomes Quality of Life (PROQOL) instrument to improve patient care. Ridgeway JL, Beebe TJ, Chute CG, Eton DT, Hart LA, Frost MH, Jensen D, Montori VM, Smith JG, Smith SA, Tan AD, Yost KJ, Ziegenfuss JY, Sloan JA. 2013. View Here
Increasing availability to and ascertaining value of asthma action plans in schools through use of technology and community collaboration.Hanson TK, Aleman M, Hart LA, Yawn B. J Sch Health. 2013. View Here
Southeast Minnesota Beacon Develops Asthma Management Toolkit for Schools. Hart LA. 2012. View Here
Building on partnerships: harnessing technology; community perspectives. Hart LA, Jensen D, Donnal T, Knoebel E, Williams L. 2011. View Here
The SHARPn project on secondary use of Electronic Medical Record data: progress, plans, and possibilities. Chute CG, Pathak J, Savova GK, Bailey KR, Schor MI, Hart LA, Beebe CE, Huff SM. 2011. View Here
About Us
Renewing the Spirit of
Care Delivery
We at HBHS want to humanize the process of taking care of humans. Providers are drowning in overpowering systems, policies & procedures that prevent them from truly focusing on the care recipient. By designing practical solutions & reliable systems that support providers, we can get back to the human side of caring for others.
Interested? Keep exploring, follow us on social media, or contact us on how to get started!
HB Healthcare Safety® is a Social Benefit Corporation offering systems-improvement & technology resources to reduce the harm caused by care delivery. We believe that no one should ever suffer or die as the result of system or process failures in care delivery.