Annual F2F Dinner IHI Conference
HBHS held our 3rd annual F2F Dinner at the IHI Conference this year in Orlando, Florida. We are currently 106 hospitals and counting! We have also calculated that 4,394 patient stories have been reviewed and shared with our Healthcare Safeware® system throughout the SLS™ Collaborative. Dr. Huddleston and Lacey Hart presented new developments and invited Collaborative member input on what could be improved to make this process easier. New training materials were printed for attendees and will be made available to all Collaborative members within Healthcare Safeware®.
Our Clinical Support Specialist, Dalton Shirley, spoke on the new features of Healthcare Safeware® which include a discussion board, enterprise messaging, and bug fixes. The discussion boards will allow Collaborative members the opportunity to communicate with fellow members about questions they have, share their experiences, and discuss topics of mutual interest. Enterprise messaging will allow users to interact with other users within your organization.
Special recognition was given to Bronson Heatlhcare for including patient advocates in the case review process and committee meetings. Bronson Healthcare is also our first Collaborative member to adopt a hospital: the Kalamazoo Fetal and Infant Mortality Review. HBHS also invited our own patient advocate Magaly Wieczorek who will be joining our HBHS team in organizing our future foundation.
Several Collaborative members were honored as "honey badgers" that have displayed outstanding tenacity and drive in implementing the Safety Learning System™: Camille Ciarniello, Dr. Nardia Strydom, Dr. Vikram Kumar, Dr. Carol Croft, Dr. Kencee Graves, Dr. Casey Kulsum, Dr. Richard Mahr, Tony Calabria, Dr. Beth Ballinger, Dr. Timothy Jessick, Rebecca Kubala, and Shira Wolf.
Collaborative experiences and personal stories were shared during the dinner. Some memorable quotes include:
"While we are proud of our world-class care, we have better in us and we are going to work hard to make things better." - Camille Ciarniello, Providence Health Care
"I am not a clinician but I am honored to sit with a physician or nurse and witness their "ah-ha!" moment. It is really special to me to know that I can help provide better care" - Shira Wolf, Hoag Health Network
Unfortunately, Rebecca Kubala (University of Colorado Health) could not attend the dinner but expressed heartwarming praise for the Collaborative writing, "I have learned so much in the last year and consider your collaborative to be the most important Quality program I have been involved with in my 9 years working in Healthcare Quality."
We are extending a special thank you on behalf of all Collaborative members to Dr. Beth Ballinger for bravely sharing a very personal story with the room on how family experiences have influenced her work with the Collaborative and patient care.
Thank you to everyone who attended the dinner and to those who participated in video interviews on the spot. We hope in future this type of event will only grow in participation with your continued support and enthusiasm for the Safety Learning System™ Collaborative.