healthcare safeware®
monitor constellations
of patient safety information
discover the value of a central registry
An Innovative Approach to Health IT
Our Healthcare Safeware® technology monitors the negative and positive patient safety trends over time to empower institutions in making informed decisions or changes that will improve the overall quality of patient care and work experiences of providers. This is done by monitoring patient safety information to create actionable information.
Many of the existing measurement systems of quality improvement methods do not identify actionable information nor do they provide any obvious direction for next steps. By contrast, our Healthcare Safeware® aids in the discovery of actionable information through a combination of data gathering, analytics, interpretation & visualization.
Discover
Issues present in care delivery during the case review process.
Qualitate
Issues identified through MultiLens consensus to create Opportunities for Improvement (OFIs).
Quantify
Opportunities for Improvement through Cluster & Common Thread Analyses.
Actualize
QI projects & leadership action on OFIs by Intentional Knowledge Dissemination.
Purpose
Valuable Insights for
Meaningful Change
Are you tired of working hard to track & trend adverse events to create reports that inspire little action from leadership? It's not you but rather the narrow focus of review & inefficient technology systems that prevent meaningful change. Our Healthcare Safeware® paired with our training services will help you move the needle toward change by broadening your focus yet target your findings.
our IT solution
Why Collect Data when it Fails to Create Meaningful Change?
That question was our lightbulb moment: we needed to develop a system of capturing actionable insights. While hospitals track and trend adverse events, many of the existing measurement systems do not identify actionable opportunities for improvement nor do they provide any obvious direction for next steps. By contrast, Healthcare Safeware® aids in the discovery of actionable insights through a combination of data gathering, analytics, interpretation and visualization.
Security is our Priority
Storage
All data is stored in a MySQL database that is encrypted at rest. All communications have transport layer security.
Encryption
All internet traffic to the site is encrypted with SSL. PHI is only made available to authenticated users with authorization.
Host
The production environment is hosted on its own dedicated Virtual Private Cloud (VPC) on Amazon Web Services (AWS).
PHI
AWS follows best practices to be HIPAA compliant. HBHS offers both a PHI and non-PHI version of the software.
Access
All users in the database will register with a unique ID & will be logged out of the system after 30 minutes of inactivity.
Fall In Love With Our Features
Customizable
Healthcare Safeware® is designed to be customized during the Configuration process. Your organizational & leadership structure will be built into the system.
Accessible
Healthcare Safeware® is easily accessible as a web-based system. Authorized users can access the system with their email, password & an internet connection.
Versatile
Both a PHI and non-PHI version of Healthcare Safeware® are available depending on your institution's cultural, institutional, or security needs.
EMR Compatible
Healthcare Safeware® can be paired with your EMR. A CSV upload feature is available to ease the process of case & patient information import.
User-Friendly
Healthcare Safeware® offers workflow process support guiding users throughout the case review process. Videos & SOPs are available within the Help section.
Innovative
Healthcare Safeware® is continually evolving to fit the needs of our clients. We are working towards a more predictive technology in future.
Technology that Empowers
Enterprise Integration
Healthcare Safeware® allows for enterprise integration across any number of regions & facilities.
Central Registry
Healthcare Safeware® allows you to collect & store patient stories & system review data at multiple hospital levels.
Meaningful Data
Healthcare Safeware® enables the aggregation & reconciliation of data. It further offers data export for analysis.
Workflow Support
Healthcare Safeware® offers workflow process support to help facilitate the clinically validated review process.
Knowledge Dissemination
Healthcare Safeware® assists in the reporting of findings to optimize hospital-wide learning.
configuraiton
Customize Your
Findings
Healthcare Safeware® needs to be customized to your hospital's organizational & leadership structure. System administrators are responsible for the accurate configuration of the software before reviews begin. It can be a lengthy process but we can't stress the importance of this step enough. Actionable information could not be gained from findings & data would cease to be meaningful to your organization without this process of customization
Cluster & common
thread analysis
Discover How to Help
the Greatest Number
Cluster & Common Thread (CCT) analysis allows your organization to discover meaningful ways to improve healthcare for the greatest number of patients & providers. Healthcare Safeware® paired with CCT coaching can help your organization to identify the most pervasive issues in your organization to better develop lasting changes that support both patients & providers.
intentional knowledge
dissemination
Learn to Share with
the Greatest Number
We say 'intentional' knowledge dissemination because reports must be directed in a meaningful way so the greatest number of people can learn from your findings. HBHS will work with you to develop strategies in disseminating knowledge so that nearly everyone in your organization can learn from your findings yet not waste their time with unnecessary reports unrelated to them.
Knowledge Dissemination Outcomes
Care Providers
Lessons learned should be shared will all who cared for the patient even if they were not involved when an OFI occurred.
Care Partners
Anyone involved in the patient's journey should be informed of the patient's experience, outcomes, and OFIs.
Hospital Leaders
Leadership should be informed of OFIs pertinent to their role through a combination of data & storytelling.
Case Reviewers
Actions taken by leadership to fix OFIs should be reported back to reviewers to provide meaning & closure to their hard work.
Quality Staff
Quality staff should be informed of all OFIs to help reconcile their data, strategize improvements, & influence leadership.
Inspirational Moment
In an attempt to comprehend the seemingly chaotic heavens, astronomers of past compiled star catalogues in which the night sky was charted & constellations were tracked. Similarly, our Healthcare Safeware® helps organizations to connect the dots between Opportunities for Improvement to create a meaningful picture. The chaos of each hospital becomes more orderly with each case review.
Interested? Keep exploring, follow us on social media, or contact us on how to get started!
HB Healthcare Safety® is a Social Benefit Corporation offering systems-improvement & technology resources to reduce the harm caused by care delivery. We believe that no one should ever suffer or die as as the result of system or process failures in care delivery.