What is HB Healthcare Safety, SBC?
What problems does HBHS solve for hospitals?
How does HBHS work with clinical and quality leaders?
What results have HBHS partners achieved?
Founded with Purpose
Established in 2015 through Mayo Clinic Ventures by Dr. Jeanne M. Huddleston and Lacey A. Hart, HB Healthcare Safety is proud to be a Social Benefit Corporation. This structure reflects our commitment to prioritize social impact alongside business success measuring our value not just in revenue, but in lives saved and systems improved.
Because We’ve Been There
We’ve cared for many patients and felt the anguish of losing someone when we knew better processes could have saved them. That’s why we created a solution—because we know change is possible, and lives depend on it.
Our Vision
To revolutionize healthcare safety by identifying and fixing broken processes before they harm patients, making preventable deaths and injuries a thing of the past.
A Proven Path Forward
Our peer-reviewed methods, developed at Mayo Clinic, are trusted by facilities from the VA (Veterans Affairs) to community hospitals across the world. We partner with you to identify problems and implement lasting solutions that transform healthcare delivery.
Guided by Our Core Values
Patience
Taking the time to understand root causes before prescribing a fix.
Presence
Staying with quality and frontline teams through the review, not dropping a report and leaving.
Generosity
Sharing methods and findings across collaboratives so hospitals can learn from one another.
Grace
Framing every finding as a process or system failure, never as individual blame.
Grit
Staying with implementation until the change is permanent, not a one-time project.
Three Steps to
Revolutionizing Patient Safety
Join a community of healthcare professionals committed to saving lives through proven methods and lasting change.
1. Collaborate with Us
Partner with our team to identify and fix broken processes that impact patient safety outcomes.
2. Implement Lasting Change
Turn insights into action through proven case review methods supported by our software and team.
3. Save More Lives
Build a culture of reliable improvement that enhances patient safety and makes your facility a leader in healthcare quality.
Meet Our Team
Jeanne M. Huddleston, MD, MS, FACP, FHM
CEO & Founder
Jeanne M. Huddleston, MD, MS, FACP, FHM is CEO and co-founder of HB Healthcare Safety, SBC. She was Mayo Clinic’s first hospitalist, is Professor of Medicine at Mayo Clinic College of Medicine, and is corresponding author of the 2025 BMJ Open Quality study of 19,181 case reviews across 103 hospitals. She co-founded HBHS in 2015 through Mayo Clinic Ventures with Lacey A. Hart.
Andrea Kilen, MHA
Director of Operations
Andrea Kilen, MHA is Director of Operations at HB Healthcare Safety, SBC. She oversees operations for the Safety Learning System® collaboratives and Healthcare Safeware® so member hospitals can run case review without adding administrative burden.
Kristi Harsh, RN
Manager of Quality and Experience
Kristi Harsh, RN is Manager of Quality and Experience at HB Healthcare Safety, SBC. She works with hospital quality and safety leaders on how the case-review methodology and Healthcare Safeware® fit their existing programs.
Alyson Johnson
Operations Manager
Alyson Johnson is Operations Manager at HB Healthcare Safety, SBC. She coordinates the operational work that keeps collaboratives, software, and client communication running day to day.
Rosen Aleksandrov
Information Systems Security Engineer
Rosen Aleksandrov is Information Systems Security Engineer at HB Healthcare Safety, SBC. He supports the security posture behind Healthcare Safeware®, including FedRAMP Authorized controls used for sensitive safety data.
The Choice Is Yours
You can remain trapped by ineffective methods, knowing lives are at stake, or become an empowered champion and save lives.
Address
31219 Lakeview Avenue
Red Wing, MN 55066
Copyright © 2026 HB Healthcare Safety, SBC. All Rights Reserved.