Stop Letting Broken Systems Increase Patient Safety Risks
Traditional review methods miss critical safety issues. Our FedRAMP-certified (Federal Risk and Authorization Management Program) software reveals what’s really happening, empowering your frontline teams to save more lives.
Healthcare Safeware® identifies 5-7x more safety events than traditional voluntary reporting methods.
We Know What Gets In Your Way
Ineffective systems of care. Scattered data. Inefficient reviews. Siloed systems. Blaming individuals. Like you, we’ve experienced the frustration of trying to improve patient safety with tools that weren’t built for healthcare teams. That’s why we created something different.
Software Designed by Frontline Staff, For Frontline Staff
Healthcare Safeware® is a secure, FedRAMP-certified service-as-a-service (SaaS) solution created to support continuous organizational improvement. Built around how healthcare teams actually work, it provides an intuitive space for recording findings, aggregating data, and discovering actionable insights.
Uncover Every Opportunity
Surface hidden patient safety issues that traditional review methods often miss
Make Data Actionable
Turn insights into measurable improvements with powerful analytics and visualization tools
Guide Real Change
Built-in workflows and coaching tools ensure your teams can turn insights into lifesaving improvements
Everything You Need to Drive Improvement
Healthcare Safeware® supports your entire improvement journey with comprehensive, user-friendly features.
System Configuration
Enterprise-wide integration across all your facilities with customizable workflows that adapt to your needs.
Intuitive Dashboards
Real-time visibility into reviews, findings, and improvements with clear visualizations that drive action.
FedRAMP Security
Industry-leading security standards protect your data with the highest level of federal certification.
Team Engagement
Built-in tools help track reviewer progress, facilitate communication, and drive consistent participation.
Analytics & Reporting
Powerful data visualization and export features help you identify patterns and share insights across your organization.
Coaching & Training
Access comprehensive training materials and receive ongoing support to maximize your success.
Choose the Right Solution for Your Needs
| Feature | Safeware® Free | Safeware® Premium | Safeware® Small Team | Safeware® Enterprise |
|---|---|---|---|---|
| $0/year for one person | $100/user/month $1000/user billed annually | $75/user/month $750/user billed annually Minimum 3 people | Collaborate With Us | |
| Case Reviews | x | x | x | x |
| Enter PHI | Requires enterprise security review | x | ||
| Data Visualization | x | x | x | x |
| Multiple Case Review Workflows | x | x | x | x |
| QI Project Management | x | x | x | |
| Close the Loop Case Input | x | x | ||
| Proprietary Opportunities for Improvement | Categories | Categories | Categories and Subcategories | All |
| Human (Contributing) Factors Assignment | Categories | All | All | |
| Number of Locations of Care | 1 | 1 | 2 | Unlimited |
Collaboration
| Feature | Safeware® Free | Safeware® Premium | Safeware® Small Team | Safeware® Enterprise |
|---|---|---|---|---|
| $0/year for one person | $100/user/month $1000/user billed annually | $75/user/month $750/user billed annually Minimum 3 people | Collaborate With Us | |
| Online Community | x | x | x | x |
| SLS Collaborative Membership | Option | x |
Custom Configuration
| Feature | Safeware® Free | Safeware® Premium | Safeware® Small Team | Safeware® Enterprise |
|---|---|---|---|---|
| $0/year for one person | $100/user/month $1000/user billed annually | $75/user/month $750/user billed annually Minimum 3 people | Collaborate With Us | |
| Modify Site/Facility/Floor Location Names | x | x | ||
| Modify Specialty Names | x | x | ||
| Custom Forms for Additional Data Points | Option | 2 | Unlimited | |
| Custom Surveys for Additional Data Points | Option | 1 | Unlimited | |
| Custom Case Events | Option | x | x |
Team Management & Permissions
| Feature | Safeware® Free | Safeware® Premium | Safeware® Small Team | Safeware® Enterprise |
|---|---|---|---|---|
| $0/year for one person | $100/user/month $1000/user billed annually | $75/user/month $750/user billed annually Minimum 3 people | Collaborate With Us | |
| Add Users | Pay as you grow | Unlimited | ||
| Assign Roles | x | x | ||
| Create Roles | Unlimited | |||
| Manage Multiple Teams | x |
Security
| Feature | Safeware® Free | Safeware® Premium | Safeware® Small Team | Safeware® Enterprise |
|---|---|---|---|---|
| $0/year for one person | $100/user/month $1000/user billed annually | $75/user/month $750/user billed annually Minimum 3 people | Collaborate With Us | |
| IT Security Review | Option | Required | ||
| Multifactor Authentication | x | x | x | x |
| Single Sign On | Option | Option | ||
| IP Whitelisting | Option | Option |
Support & Services
| Feature | Safeware® Free | Safeware® Premium | Safeware® Small Team | Safeware® Enterprise |
|---|---|---|---|---|
| $0/year for one person | $100/user/month $1000/user billed annually | $75/user/month $750/user billed annually Minimum 3 people | Collaborate With Us | |
| 4 business days | 3 business days | 2 business days | 1 business day | |
| Phone/Online Call | US Business Hours | |||
| Safeware® Training | Online written resources | Online written resources & on-demand video | Online written resources, on-demand video, & live-online | In-person or live-online and all other resources listed |
More than Basic Event Recording
Healthcare Safeware® is the only solution combining proven methodology and powerful technology to drive real improvement. Built specifically to support your journey to becoming a high-reliability organization, it’s the first systems improvement technology to embed standardized frontline-derived terms with organizational learning methodology.
Ready to Find Out What’s Hidden Below the Surface?
HB Healthcare Safety, SBC Vulnerability Disclosure Policy
HBHS is committed to the security and protection of our products, services, customer data, and infrastructure.
We appreciate a responsible submission if you believe you’ve found a security vulnerability in an HBHS product. You can submit a detailed description of the issue to us, including the steps that we can take to reproduce the issue and/or a proof-of-concept (“Report”).
We ask that reporters honor responsible disclosure principles and processes while engaging with us for HBHS to evaluate, respond to, or remediate any confirmed security vulnerabilities before public or third-party disclosure.
