IT Security

Your Patients’ Data Deserves the Highest Level of Protection

Patient data security isn’t just a regulatory requirement—it’s a fundamental part of providing safe, ethical healthcare. With FedRAMP (Federal Risk and Authorization Management Program) authorized protection, you can focus on patient care, knowing their sensitive information is secure.

Security That Works for Your Team

As a FedRAMP-authorized platform, Healthcare Safeware® has met rigorous standardized security requirements for cloud services. This authorization demonstrates our commitment to maintaining the highest level of protection for your sensitive healthcare data.

Protected Environment

Dedicated Virtual Private Cloud hosting

Multi-factor authentication

No direct EHR (Electronic Health Record) connection to prevent data leakage

Data Management

PHI (Protected Health Information) optional case reviews

Manual or batch CSV (Comma-Separated Values) file uploads

Customizable data collection forms

Secure Collaboration

External survey capabilities with auto-population

Anonymous frontline care team documentation

Role-based access controls

Federal-Grade Security Standards

Your commitment to patient privacy is backed by FedRAMP authorization, which is the same security standards trusted by government healthcare agencies and the VA (Veterans Affairs).

HB Healthcare Safety, SBC Vulnerability Disclosure Policy

HBHS is committed to the security and protection of our products, services, customer data, and infrastructure.

We appreciate a responsible submission if you believe you’ve found a security vulnerability in an HBHS product. You can submit a detailed description of the issue to us, including the steps that we can take to reproduce the issue and/or a proof-of-concept (“Report”).

We ask that reporters honor responsible disclosure principles and processes while engaging with us for HBHS to evaluate, respond to, or remediate any confirmed security vulnerabilities before public or third-party disclosure.

Want to Learn More About Healthcare Safeware

Discover how our secure software solution can help transform your healthcare delivery while protecting patient data.